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Privacy Notice - General Business

The Career Genies UK Ltd Customer Privacy Notice trading as both geniescareerhub.com and careergenies.co.uk. This privacy notice explains what we do with your personal data.

Contact Details

Post: City Road, London EC1V2NX, GB

Telephone: 02034767492

What We Collect and Use, as well as Why

For the operation of our customer accounts and guarantee, we collect or use:

  • Names and contact information
  • Addresses
  • Payment Details (including card and bank details for transfers or direct debits).
  • Purchase History
  • Account information, including registration details
  • Information used to secure the system
  • Marketing Preferences

For the operation of our customer accounts and guarantee, we also collect or utilise the following information:

  • Racial or ethnic origin
  • Political views
  • Religion or philosophical beliefs
  • Trade union membership
  • Genetic Information
  • Biometric data (used to identify someone)
  • Health Information
  • Sex Life Information
  • Sexual orientation information

For Service Updates and Marketing Purposes, We Collect or Use This Information:

  • Names and contact information
  • Addresses
  • Marketing Preferences
  • Location data
  • Images, including photos and videos
  • Call recordings
  • View or purchase history
  • IP addresses
  • Information on the user journey of websites and apps
  • Information about sponsorship
  • Record of consent where applicable

For service updates and marketing purposes, we may also collect the following information:

  • Racial or ethnic origin
  • Political views
  • Religion or philosophical beliefs
  • Genetic Information
  • Biometric data (used to identify a person)
  • Sexual orientation information

For Research and Archiving, We Collect or Use This Information:

  • Names and contact information
  • Addresses
  • Location data
  • Images, including photos and videos
  • Call recordings
  • View or purchase history
  • IP addresses
  • Information on the user journey of websites and apps
  • Use of personal information for research administration
  • Research using personal information
  • Record of consent where applicable

For research and archiving, we may also collect the following data:

  • Racial or ethnic origin
  • Political views
  • Religion or philosophical beliefs

To Comply with the Law, We Collect and Use Certain Information:

  • Name
  • Contact Information
  • Identification documents
  • Financial transaction information
  • Criminal Offence Data (including Disclosure Barring Service, Access N, I, or Disclosure Scotland checks).
  • Information on health and safety

In order to comply with the law, we also collect and use certain information:

  • Racial or ethnic origin
  • Political views
  • Religion or philosophical beliefs
  • Biometric data (used to identify someone)

The Following Information is Collected or Used for Recruitment Purposes:

  • Contact Details (e.g., address, name, phone number, or personal email address)
  • Date of Birth
  • National Insurance Number
  • Photocopies of passports and other photo ID
  • Employment history (e.g., job applications, employment references, or second employment)
  • History of education (e.g., qualifications)
  • Information on the right to work
  • Information about any criminal convictions
  • Details of security clearance, e.g., basic checks and higher clearances

For recruitment, we also collect and use the following data:

  • Racial or ethnic origin
  • Political views
  • Religion or philosophical beliefs
  • Biometric data (used to identify someone)
  • Sexual orientation information

Legal Bases

The following are the legal bases on which we collect and use personal information to operate customer accounts and guarantees:

  • Consent
  • Contract
  • Legal Obligation
  • Vital Interests
  • Public Task

The following are the legal bases on which we collect or use personal information to provide service updates or for marketing purposes:

  • Consent
  • Contract
  • Legal Obligation

The following are our legal bases for collecting and using personal data for research, archiving, or other purposes:

  • Consent
  • Legal Obligation
  • Vital Interests
  • Public Task

The following are our legal bases for collecting and using personal data for legal purposes:

  • Consent
  • Contract
  • Legal Obligation
  • Vital Interests
  • Public Task

The following are the legal bases on which we collect or use personal information to recruit:

  • Consent
  • Contract
  • Legal Obligation
  • Vital Interests
  • Public Task

How We Obtain Personal Information

People directly

How Long Do We Keep Your Information?

Genies Career Hub is the place to make your career dreams come true.

We at Genies Career Hub value your privacy and are committed to maintaining trust and confidence among our users. We handle your data in accordance with the General Data Protection Regulation.

We keep your data as long as necessary to deliver our services to you and fulfill our contractual and legal obligations. Your data will remain on our platform for as long as you are actively engaged with it and to the extent necessary to support your professional development.

After you decide to leave, we will keep your data for up to seven years. This period of retention allows us to comply legally, resolve disputes, enforce agreements, and support our business operations.

We take every precaution to ensure that your data is protected from unauthorized access or alteration.

We appreciate you choosing Genies Career Hub. Our goal is to assist you in your career development.

We Share Your Information With

Data processors

Glassfrog UK LTD

This data processor performs the following tasks for us: manages our IT systems and stores our data.

We are required to provide information about safety concerns to an organization.

  • Legal or professional advisors
  • Investigating authorities who conduct financial or fraud investigations
  • Relevant regulatory authorities
  • Inspectors and external auditors
  • Professional Consultants
  • You must share your personal information with a third-party organization
  • Emergency Services (if needed)
  • Please use our website, social media, and other marketing and communication mediums to reach out and inform you (where applicable)
  • Debt collection agencies
  • The following third parties are also relevant: Glassfrog UK

Information Sharing Outside of the UK

Our data processors will share your personal information with other countries if necessary. They ensure that they are compliant with the UK GDPR and put in place appropriate safeguards. Contact us if you would like to know more.

Your Data Protection Rights

The following rights are yours under the Data Protection Law:

  • Your right of access: You can ask for copies of the personal information we hold about you.
  • You can ask us to correct any personal information you believe is incorrect. You can also ask us to correct information that you think needs to be more accurate.
  • Your right to erasure: You can ask us to delete your data under certain circumstances.
  • You can ask us to limit the processing of personal data under certain circumstances.
  • You can object to certain processing in certain circumstances.
  • You can request that we send the data you provided us to another organization or directly to you in certain circumstances.
  • You have the right to withdraw if we use your consent as a legal basis.

In most cases, you do not have to pay anything to exercise your rights. We have one month to answer your request.

Please contact us to request your rights under data protection using the details provided at the top.

How to Complain

If you have concerns about the use of your data, please contact us. The details are at the top. If you are still unhappy about how we have used your data, even after you have complained to us, you can complain to the ICOs.

ICO Address:

Information Commissioner&aposs Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Call: 0303 1231113 to get help.

Website: https://www.ico.org.uk/make-a-complaint